Processing time

Orders are prepared with care and usually dispatched within 2–3 working days. As pieces are made in small numbers, occasional delays may apply; we will always keep you informed.

Made-to-order pieces

Some pieces are made to order. Where this is the case, the additional time required before dispatch is shown on the product page.

Where we ship

We currently ship within the United Kingdom only.

Delivery & cost

UK delivery is complimentary, sent with tracking via Royal Mail. Orders typically arrive within 2–3 working days of dispatch.

Tracking, delays & lost parcels

You will receive tracking details once your order is dispatched. If your parcel is delayed or appears lost, please contact us at kibovskibrand@gmail.com and we will help resolve it.